Cameras – for your security

A-Train uses camera surveillance at our stations and platforms (there is no surveillance on our trains) in order to maintain safety for our passengers, staff and the general public.

Camera surveillance is used for preventing crime, detecting or preventing public order disturbances, maintaining safety and preventing accidents.

With these cameras, A-Train’s operations centre can monitor events at its stations in real time. If something should happen, the operators have the possibility of directing own staff to the location or summoning the police or an ambulance.

How we process the material

The personal data that is processed consists of videos with a high enough resolution to distinguish individual persons. Both video recording and real-time monitoring are used. We do not record sound or use facial recognition software. Videos from the cameras are stored for 30 days and then deleted automatically.

Upon written request, A-Train may submit video sequences to the Swedish Police or other criminal justice authorities as part of an ongoing preliminary investigation for the purpose of investigating a crime. Responsibility for the personal data then transfers to the recipient of the video. No personal data is transferred to a third country (a country outside the EU/EEA).

Personal data – what are your rights?

Under the GDPR, you have the right to know if you have been recorded on video and – if you yourself are concerned – can receive a copy of the recorded material and have the right to correct or delete it. However, we have the right to refuse in certain cases if the work would cause an unreasonable administrative burden or if the request involves a risk to the integrity of other persons.

For further information, please read our Privacy Policy or contact our data controller:

A-Train AB
Postal address: PO Box 130, SE-101 22 Stockholm, Sweden
Visiting address: Klarabergsviadukten 70, Floor 5, World Trade Center,
111 64 Stockholm, Sweden
E-mail: gdpr@atrain.se
Telephone: +46 (0) 771-720 200