Information regarding coronavirus, booking options and time table
In these turbulent times our strong commitment to the safety and wellbeing of our customer and staff remains. We have a close dialogue with concerned authorities, and we are taking all necessary actions according to their recommendations.
Changes in timetable due to reduced travel
On the occasion of the Coronavirus / Covid-19, we see a significant reduction in air travel
demand. For the time being, we choose to maintain our traffic for those travellers who need to travel to and from Arlanda airport.
Together, we can reduce the spread of Covid -19 and we urge our travelers to show consideration when travelling.
Due to the current situation, we have some canceled departures. Therefore we ask you to check the travel planner so close to your trip as possible, as it may change at short notice.
Updated terms for refund and rebooking
Due to the current situation we have also introduced generous re-booking options which gives you the possibility to change date for travel as well as cancel your ticket. This applies provided if the ticket has not yet passed its traveling date.
In order to get help with rebooking or cancellation of ticket please contact claims@atrain.se
General information regarding Covid-19
Our employees clean and disinfect all touch points on the trains throughout the day, and we pay close attention to critical areas in our daily cleaning routine. In addition, all trains are disinfected every night and our ticket vending machines are cleaned frequently.
However, to limit the number of touch points, we recommend that you buy your tickets on the Arlanda Express App or here on arlandaexpress.com
Thank you for being considerate!
Sneeze or cough into your elbow
Avoid touching your eyes, nose and mouth
Wash your hands frequently
Please keep the distance from your fellow passengers to reduce the risk of infection
Stay at home when you are sick to avoid infecting other people
We carefully follow the recommendations from local authorities
Show consideration for each other, together we will help each other.