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Ticket purchases
The app
The journey
Travel Passes
Common questions
What do I do if I forget something on the train?
Where can I buy tickets?
Do you give discounts to students?
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Ticket purchases
I require a receipt for my purchase?
How do I get an unused ticket refunded?
I haven't received a ticket to my email. Why?
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Common questions about the app
I cannot activate my ticket.
Can I purchase tickets using the app and send them to a friend?
How can I resend a receipt for my purchase in the app?
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During and after your journey
How long is the journey to/from Arlanda?
How many stops are there on route between Stockholm and Arlanda?
Do you have any travel-time guarantee?
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Questions about Travel Passes
How does the Travel Pass work?
Can I travel on my old travelcard?
Is there a physical version of the Travel Pass?
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